HPay, made simple.
One step at a time.
From your first account to everyday transactions, find your way with clear, illustrated guides.
Getting started with HPay
Follow these 6 guides in order. If you already have an account, start with signing in.
- 1 Create my account
- 2 Sign in
- 3 Complete my profile
- 4 Protect my account
- 5 Add money
- 6 Contact support
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All guides
27 guidesCreate my account
The steps to register with HPay.
Sign in
Return to your personal space.
Forgotten password
Recover access to your account.
Understand the home screen
Find your balance and shortcuts.
Find your way around HPay
Quickly find the right section.
Choose my language
Use an available language of your choice.
Install HPay on my phone
Keep HPay close at hand.
View my personal account
Find your account number and details.
Complete my profile
Check your details and identity.
Protect my account
Manage your password and security settings.
Sign out
Close your session correctly.
Add money
Discover available deposit methods.
Submit deposit proof
Report a transfer already made.
Send to an HPay client
Prepare an internal transfer.
Find my transaction histories
Review transactions and their status.
Make a P2P deposit
Fund HPay by paying an agent.
Make a P2P withdrawal
Receive a payment from an agent.
Find a P2P agent
View agents and payment methods.
Track a P2P transaction
Understand its status and find the chat.
Use the P2P agent workspace
Understand applications and handling requests.
Discover my card
View cards and available actions.
View my points
Understand your points balance.
Refer friends and family
Share your link and find your invitees.
Use HPay Store
Discover services by country.
Discover HPay Social
Access the conversation space.
Contact support
Create a clear request and follow its progress.
Read and reply to support
Find replies from our team.
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